Linea Directa Aseguradora are a market leader in direct car, motor and home insurance in Spain. Linea Directa are in fact the Spanish Direct Line insurance operation which you may be familiar with from the United Kingdom.
If you are searching for Linea Directa in English you are in the right place because Linea Directa have English-speaking staff and policies worded in English.
Please note any reference to the word seguros is a reference to the Spanish word for insurance.
Linea Directa began in 1995 in Spain through the joint agreement between Spanish bank, BankInter and Direct Line Insurance, a market leader in telephone sales of car insurance in the UK since 1985. The unique formula of Direct Line was to have a telephone call centre instead of a national branch network of offices.
Despite the initial reluctance of customers in Spain, Linea Directa experienced success due to it’s cheap quotations for car insurance in Spain – often beating competitors by up to 50% and a massive exposure via television advertising extolling the advantages of using the popular ‘red phone which is part of the logo.
Led by Maria Dolores Dancausa, awarded in 2007 by the Association of Women Entrepreneurs of Madrid (ASEME) in recognition of her career and commitment to equality for women, today the company ranks sixth in terms of turnover, with a market share of 5.1%.
Although at its inception it only sold car insurance, now you can also take out motorcycle insurance, quad insurance, comprehensive medical treatment and since 2007, home insurance.
LINEA DIRECTA (DIRECT LINE ) CAR INSURANCE
Are you searching for Linea Directa car insurance in Spain or Direct Line car insurance Spain?
Linea Directa are the Spanish equivalent of United Kingdom based Direct Line Insurance and are 100% owned by Bank Inter.
Linea Directa Spain has a commitment to a strong quality of service and personal customer attention and care.Linea Directa Aseguradora offers English and German speaking support staff and policy documents in English and German which is why they attract so much business from expatriates in Spain.
At the time of writing it is not possible to take out Linea Directa pet insurance, life insurance, marine insurance or travel insurance.
Services from Linea Directa Spain include:
- Fully comprehensive car insurance from just €299.
- Moped insurance.
- Motorbike insurance.
- Motorcycle insurance.
- Van insurance
- Scooter insurance.
- Mountain bike insurance.
- SME motor policy (fleet insurance).
- Home insurance.
- House insurance.
- Quad bike insurance.
The familiar brand name is a reassurance to people who know that in the event of a problem such as needing help with repairs and claims in the event of an accident in Spain, they know help will be on hand at the end of a phone.
They operate in a similar manner to Direct Line Insurance in the UK in that they specialise in competitive low-cost cover over the telephone. They don’t have offices in Spain nor do they use brokers or agents, this usually means their overheads are low and this is usually reflected in their quotes.
Línea Directa has grown its customer base to over 1.7 million customers and it offers a range of products and services that include car and motorbike insurance, as well as extensive and exclusive home insurance, specially designed to satisfy all the personal requirements of expatriates.
Car and motorbike insurance Spain customers have access to unique services which are not available from other insurance companies, these include night-time assistance and for medical treatment in the event of accidents.
Unlike other Spanish insurance brokers such as Knight Insurance, Linea Directa will not insure a car in Spain which is registered in the United Kingdom and has UK licence plates or number plates.
LINEA DIRECTA HOME INSURANCE
Are you searching for Linea Directa home insurance in Spain or Direct Line home insurance Spain?
Although primarily known for offering competitive car insurance in Spain, since 2008 Línea Directa Aseguradora has now branched off into the very popular home insurance market.
Why not give them a call to get a quote for home insurance. After all – with over 100,000 customers in Spain they must be doing something right!
They offer competitive prices and coupled with a commitment to customer service you know you will be able to go back to them and speak with somebody in English or German if there’s a problem with your home insurance.
CONTACT LINEA DIRECTA/DIRECT LINE
Below are contact details if you need to cancel your policy or make amendments.
We get many e-mails and phone calls from people who are incredibly frustrated at trying to find the e-mail address or phone number for Linea Directa. It does seem they have made it very difficult to get in contact!
Postal Address:
Línea Directa Aseguradora Ronda de Europa, nº 7, C.P. 28760 Tres Cantos. Madrid.
Business Apartado de Correos 151, C.P. 19200 Azuqueca de Henares. Guadalajara.
Claims Apartado de Correos 83, C.P. 19200 Azuqueca de Henares. Guadalajara.
Customer Service Apartado de Correos 68, C.P. 19200 Azuqueca de Henares. Guadalajara.
Motorbikes Apartado de Correos 68, C.P. 19200 Azuqueca de Henares. Guadalajara.
Home Apartado de Correos 68, C.P. 19200 Azuqueca de Henares. Guadalajara.
Breakdown Assistance Invoices LÍNEA DIRECTA ASISTENCIA S.L.U. Parque Empresarial Cerro de los Gamos. Camino Cerro de los Gamos, 1 Edificio 5-6, Planta 3. C.P. 29224 Pozuelo de Alarcón. Madrid
Linea Directa Telephone: +34 902 123 148.
Website: https://www.lineadirecta.com
From this main page of the website you will see an option for Linea Directa in English if your Spanish is not so good.
WHAT ARE LINEA DIRECTA’S OPENING HOURS?
Linea Directa has a 24 hour service on it’s website (see above) where you can go online and modify your policy, ask for documents and make a claim etc.
To telephone and speak to an agent or customer service representative, opening hours are Monday to Friday from 9:00 a.m. to 7:00 p.m. and Saturdays from 9:00 a.m. to 1:00 p.m.
VIDEOS
Below we have a TV commercial from Linea Directa:
If you have any experience of using Linea Directa in Spain, please help us by making comments below in order to help other people searching for insurance in Spain.